In marketing, not every leap of faith has an easy landing. Sometimes you make the wrong call, people take offense to your well-intentioned quip or you simply share incorrect information. Pretend it never happened, and let it blow over?
Cute. No.
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If limiting your soul-baring tweets to 140 characters is a challenge, think smaller when it comes to your emails. Much smaller: Smart phones only display five or six words of your email's subject line, so the gist of your message should be conveyed in about 20-30 characters when in portrait orientation.
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